Privacy Policy

This privacy policy explains how wazamba, available through wazambaz.com, collects, uses, discloses, and protects personal information of players and website visitors in compliance with Australian laws and applicable global standards. The policy applies to all individuals accessing or using wazambaz.com. Effective as of 1 January 2025.

Who We Are

OBSERVE: wazamba is operated by Rabidi N.V., established at Dr. H. Fergusonweg 1, Willemstad, Curaçao. The platform operates legally under the gaming license 8048/JAZ issued by Antillephone N.V.

Legal Operator: Rabidi N.V., Dr. H. Fergusonweg 1, Willemstad, Curaçao.
Registration: (Registration number and tax ID: not specified; license number: 8048/JAZ, valid until 2025-12-31).
Contact for Privacy Matters: For all data protection inquiries, users may contact our designated Data Protection Officer, Olivia Parker (DPO).
Contact channel: All communications should be made through the official website wazambaz.com (no standalone privacy email or phone provided; feedback forms may be used where available).

REFLECT: This section ensures users have transparent access to our legal identity, operator details, and privacy point of contact, satisfying Australian transparency and accountability prerequisites.

What Personal Data We Collect

OBSERVE: In providing games of chance and online services, wazamba via wazambaz.com collects a variety of personal and technical data to ensure lawful and efficient operations.

Personal Identification Data: This includes your full name, residential address, date of birth, email address, phone number, and account identifiers as entered during registration or verification processes.
Technical and Device Data: IP address, device identifiers (such as MAC address, browser type, system logs), access times, and connection records are automatically captured for security and analytics.
Payment and Financial Data: Payment method details, transaction records, account balances, withdrawals, deposits, and associated payment service information.
Behavioural and Usage Data: Betting history, game selections, player preferences, internal communications, navigation clicks, and time spent on specific features.
Cookies and Tracking Technologies: Various cookies and similar tracking tools are implemented to enhance user experience, maintain session security, enable analytics, and support marketing functions (full detail in Cookies & Tracking Technologies).

EXPAND: We collect these data types either directly, through your inputs, or automatically as a result of service use, integrating all categories required for compliance with the Australian Privacy Act 1988 and obligations under international practices.

Legal Basis for Processing

OBSERVE: The lawful processing of personal data on wazambaz.com is grounded in accordance with Australian and international data protection frameworks.

User Consent: We seek explicit consent for processing personal data where required (e.g., for marketing or use of non-essential cookies).
Contract Fulfilment: Processing is essential for registration, account management, game participation, wagers, and payment transactions as per user agreement.
Legal Obligations: Compliance with regulatory requirements, such as KYC (Know Your Customer), Anti-Money Laundering (AML), fraud detection, record-keeping, and mandated reporting to Australian or relevant global authorities.
Legitimate Interests: To prevent abuse, detect technical or behavioural anomalies, provide customer support, advance internal analytics, and enhance platform security, provided such interests do not override user rights.

REFLECT: Our processing justifications are strictly aligned with Australian Privacy Principles (APPs), ensuring all handling of data is legitimate, proportionate, and clearly communicated to users.

Purpose of Processing

OBSERVE: wazamba only processes personal data for specified, lawful, and legitimate purposes which are outlined explicitly to all users.

Account Creation and Management: To enable registration, account servicing, identity verification, and provision of gaming services.
Transaction Execution: Managing deposits, withdrawals, and payment processes securely and efficiently.
Service Improvement: Enhancing functionality, user interface, customer satisfaction, and core platform performance through user feedback and analytics.
Marketing and Promotions: Sending relevant communications, marketing offers, and updates, based on consent where required by law.
Analytics and Reporting: Monitoring, analysis, and reporting for business development, operations optimization, and legal compliance.
Fraud Detection and Security: Identifying unlawful or irregular activities, safeguarding systems, and fulfilling anti-fraud and AML obligations.

EXPAND: All processing activities are conducted within the confines of legal and regulatory obligations, consistent with user expectations and the requirements of Australian law and relevant international standards.

Disclosure & Sharing

OBSERVE: Sharing of personal information by wazamba (wazambaz.com) occurs strictly under defined regulatory and operational circumstances, ensuring transparency and legal due process.

Payment Partners: Data may be shared with authorized payment service providers for the purposes of facilitating deposits, withdrawals, or payment compliance verification.
Service Providers: Third-party partners assisting in platform hosting, security, software provision, communications, analytics, and customer support.
Regulatory Authorities: In accordance with Australian legal obligations, data may be disclosed to law enforcement, regulatory agencies, tax authorities, and similar bodies where lawfully required.
Affiliates: Selective sharing with affiliated marketing or operational partners occurs solely in accordance with user consent and legal requirements.
Advertising Networks: User data may be shared with external advertising networks for targeted marketing purposes, contingent on clear user consent.

EXPAND: wazamba does not sell personal information for profit. All recipients are carefully vetted, subject to strict confidentiality, and contractual privacy undertakings. Sharing is minimized to only what is necessary for outlined purposes.

REFLECT: Disclosure practices are structured to ensure legal compliance, user trust, and observance of the Australian Privacy Act provisions regarding third-party transfer and cross-border sharing.

International Transfers

OBSERVE: As part of a global operation headquartered in Curaçao, wazambaz.com may transfer user data outside Australia, including to service providers and partners in the European Union, Curaçao, and other jurisdictions necessary for operations.

Protection Measures: International data transfers are governed by legally binding instruments such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms, and data sharing is restricted to entities capable of providing adequate privacy guarantees.
Privacy Commitments: All cross-border processors are contractually obligated to meet Australian and broadly recognized international privacy and security standards, ensuring equivalent protection regardless of data location.
User Notification: Prior notification is provided for any material change in transfer arrangements or recipient countries, defending user information rights.

REFLECT: Our cross-border transfer program aligns with the Australian Privacy Principles relating to overseas disclosure (APP 8), with robust safeguards in place up to and beyond 2025.

Regional Compliance Note: Australian users are advised that foreign partners may be subject to regional legal requests, but only data strictly required for operational or compliance reasons will be transferred.

Data Retention

OBSERVE: wazamba observes minimum and maximum data retention periods strictly in accordance with legal and operational necessities.

Personal and Identification Data: Retained for the duration of the user account and no more than five (5) years after account closure or last activity, except as required by legal or regulatory retention obligations.
Transactional and Payment Data: Stored for minimum legal periods as prescribed under anti-money laundering, tax, or audit regulations, generally up to seven (7) years from transaction date where required.
Marketing and Analytics Data: Held no longer than necessary for legitimate marketing or analytics purposes, or until consent is withdrawn.
Deletion Criteria: Personal information is securely deleted, anonymised, or irreversibly destroyed upon request, expiry of lawful retention, or completion of the data processing purpose unless further retention is required by law.

REFLECT: All retention and deletion protocols are fully compliant with Australian law and international standards, ensuring no unnecessary storage of personal data beyond 2025.

Your Rights

OBSERVE: wazamba upholds and facilitates your individual privacy rights under Australian and global data protection law.

Access: You are entitled to request information about your personal data held by wazambaz.com at any time, including its origin, purpose, and recipients.
Correction and Deletion: You may request the correction of inaccurate data or deletion of your information, subject to retention requirements.
Restriction of Processing: You may request restriction of processing where applicable, such as during data accuracy disputes or objection periods.
Objection: You may object to certain types of processing, including direct marketing or profiling, on reasonable grounds.
Data Portability: Where technically feasible, you may request to receive your personal data in a structured, commonly used digital format for transfer to another provider.
Withdrawal of Consent: You may withdraw your consent for any processing based on consent (e.g., marketing), at any time, without affecting the lawfulness of prior processing.

EXPAND: To exercise any right, contact our Data Protection Officer via the official site. We respond within statutory timelines as set by Australian and international privacy regulations.

REFLECT: These rights ensure our users retain full autonomy and protection regarding personal data usage, meeting and exceeding the requirements of the Australian Privacy Principles in 2025.

Cookies & Tracking Technologies

OBSERVE: wazambaz.com utilizes cookies and similar technologies to provide a secure, efficient, and personalized platform experience.

Session Cookies: Temporary files that maintain user session continuity and security during active engagement on the platform.
Persistent Cookies: Remain on users' devices after sessions to remember login preferences or customize experience upon return.
Third-Party Cookies: Implemented by embedded analytics (such as Google Analytics), marketing partners, and advertising networks subject to your prior consent.
Cookie Purposes: Functional operation, website analytics, security enhancement, marketing tailoring, performance measurement, and compliance logging.
Management: Cookies can be managed or disabled using browser settings or, where available, within our internal privacy center. Disabling non-essential cookies may impair certain functionality but does not restrict access to core gaming services.

EXPAND: Cookie policies follow all Australian Privacy Act and Spam Act guidelines, including explicit consent and withdrawal mechanisms as required, with third-party partners subject to data transfer due diligence.

REFLECT: wazamba's tracking practice is fully documented and transparent to ensure all users can make informed privacy choices on wazambaz.com.

Data Security

OBSERVE: Safeguarding personal data is a core operational requirement for wazamba, and we employ a holistic set of technical and organizational safeguards across wazambaz.com.

Encryption and Secure Communications: All sensitive data, including account and payment information, is protected by SSL encryption, ensuring confidential transmission over networks.
Access Controls and Authentication: Access to personal data is strictly controlled, limited to authorized personnel on a need-to-know basis, using robust authentication and audit mechanisms.
Internal Audits and Monitoring: Regular security reviews, vulnerability assessments, and ongoing security monitoring are performed to detect, prevent, and respond to potential threats.
Staff Training and Awareness: All staff undergo regular privacy and cybersecurity training to ensure understanding and compliance with relevant data protection obligations.
Incident Management: A dedicated process is in place for rapid response to data breaches or privacy incidents, including notification protocols as required under Australian law.

REFLECT: These measures collectively ensure user information is protected against unauthorized access, loss, misuse, or disclosure up to and beyond 2025, in full alignment with legal, regulatory, and industry best practices.

Complaints & Contacts

OBSERVE: wazamba maintains clear and accessible channels for privacy-related inquiries or complaints.

Privacy Contact: Data Protection Officer Olivia Parker may be contacted through the feedback form or contact link on the official site wazambaz.com.
Complaint Procedure: Please submit your question, request, or complaint via the official contact form. We acknowledge receipt within five (5) business days and seek to investigate and resolve all issues within thirty (30) days or as required by law.
Regulatory Recourse: If unsatisfied with our response, you may escalate your concern to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

REFLECT: This ensures user rights to seek redress, in keeping with the requirements of the Australian Privacy Principles regarding complaints management.

Updates

OBSERVE: wazamba may update this privacy policy to reflect changes in laws, operational practices, or regulatory guidance.

Notification: All substantial updates will be prominently notified to users on wazambaz.com platform, including the effective date of changes.
User Review: Continued use of our services following policy changes constitutes acceptance of the revised terms.
Revision Date: Last revised: 1 January 2025.

REFLECT: This approach guarantees ongoing transparency, user control, and legal alignment with current and future developments in Australian and international privacy law.