Contact Us

In accordance with Australian regulations and global remote gaming standards, wazamba (operating exclusively through wazambaz.com) provides multiple secure and accessible channels for player communication. The following content ensures that legal obligations, user protection, and accessibility mandates are systematically addressed, with full integration of company data and adaptive compliance methodologies.

Available Contact Methods and Procedures (System 1/2 LoT)

Contact Form Submission: Players and stakeholders can initiate communication with wazamba by completing the designated contact form below. Users are required to provide a valid email or messenger address and a clear description of their inquiry to ensure efficient case handling.
Live Chat and Direct Response: For urgent matters, wazamba offers a 24/7 live chat service accessible via wazambaz.com. Standard response time for contact submissions is within one business day; however, immediate assistance is available through live operators.
Headquarters and Postal Correspondence: All corporate correspondence should be addressed to the registered head office at: Dr. H. Fergusonweg 1, Willemstad, Curaçao. Please note, direct telephonic and email support channels have not been specified in the public profile. Users are encouraged to use form-based or chat systems for the most expedient support.

This multi-channel approach satisfies both player protection standards and AU-required transparency in remote gaming operations, aligning communication procedures with regulatory best practice and international accessibility directives.

Contact and Support Protocols (System 2: Procedural Clarity and User Protection)

Submission Security and Data Protection: All information submitted via contact forms or live chat is processed in compliance with applicable data privacy standards, including but not limited to the Australian Privacy Principles (APPs). wazamba, acting under its licensed parent entity Rabidi N.V., ensures user communications are encrypted and securely stored, accessible solely by authorised compliance and support personnel.
Legal Entity and Licensing Disclosure: All remote gaming and customer service operations are provided by Rabidi N.V. (Parent Company), headquartered at Dr. H. Fergusonweg 1, Willemstad, Curaçao. Activities are authorised under Antillephone N.V. licence № 8048/JAZ, valid until 2025-12-31. Where required by AU regulatory authorities, documentation concerning entity registration, licensing, and regulatory approvals will be furnished on written request via the official contact form.
User Rights and Regulatory Escalation: If you believe your inquiry requires formal escalation-for example, in cases of unresolved disputes, data subject requests, or legal grievances-you are entitled under AU regulation to request review by independent third parties or lodge a complaint with the responsible gambling regulator in your jurisdiction. wazamba will cooperate fully with all regulatory agencies and will provide all requested communications data as stipulated by law.

These protocols uphold both user safety and legal defensibility, offering clear, auditable pathways for support resolution compliant with both Curaçao licensing and Australian market expectations.

Contact Form (System 1: User Action Interface)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Important Legal Disclaimers and Protective Clauses (System 2: AU Regulatory Integration, CCoT 2025)

Jurisdictional Operation: wazamba, through wazambaz.com, provides services to Australian residents exclusively pursuant to the applicable remote gaming licence (Antillephone N.V. 8048/JAZ) valid through 2025. Players outside AU or in locations restricting online gambling access may be subject to geographical limitations.
Responsible Gambling Support: wazamba supports responsible gambling initiatives and complies with all Australian player protection mandates. Users experiencing gambling-related issues may request self-exclusion, access toolkits for self-monitoring, or receive referrals to dedicated AU support organisations by contacting us through the official form or live chat.
Privacy and Data Use: All information collected via this contact interface is covered by privacy policies aligned with AU and international data protection laws. wazamba does not sell, share, or otherwise distribute user data outside strictly regulated operational frameworks.

Regional Compliance Note: All procedures, disclaimers, and user protections are designed to ensure full alignment with Australian gambling regulation through the 2025 licensing period. For additional regulatory information or support, users may request specific documentation by referencing the above license number and company address in written correspondences submitted through the designated channels.